Effective Date:4 April 2024
Welcome to Clean n’ Glow. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.cleannglow.pk. By using our site, you agree to the terms outlined in this policy.
Information We Collect
1. Personal Information:
- Contact Details: We collect your name, email address, phone number, and physical address when you create an account, place an order, or contact us.
- Payment Information: We collect payment details (such as credit card information) to process your purchases securely.
2. Non-Personal Information:
- Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, pages visited, and the time and date of your visit.
How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including sending order confirmations, invoices, and shipping notifications.
- Customer Support: To provide customer support and respond to your inquiries.
- Marketing: To send you promotional emails, newsletters, and special offers. You can opt-out of these communications at any time.
- Improvement: To improve our website, products, and services based on your feedback and usage data.
- Security: To protect our website and users from fraud and unauthorized access.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that these parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s systems to recognize your browser and capture and remember certain information.
Types of Cookies We Use:
- Essential Cookies: These cookies are necessary for the website to function properly.
- Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are most visited.
- Functional Cookies: These cookies allow the website to remember choices you make and provide enhanced, personalized features.
You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.